Terms and Conditions

Effective Date: 16.05.26

These Terms and Conditions govern your use of the Virtual Renovation website and services. By accessing this website or engaging with our services, you agree to comply with these Terms and Conditions.

If you do not agree with these Terms and Conditions, you should not use this website or our services.

1. About Virtual Renovation

Virtual Renovation provides AI-generated virtual renovation imagery and related property visualisation services designed to help property owners, buyers, sellers and real estate professionals visualise renovation possibilities and design concepts.

2. Use of This Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or interfere with the operation of the website.

You must not:

• Use the website for unlawful or fraudulent purposes
• Attempt to gain unauthorised access to systems or data
• Interfere with website functionality or security
• Copy, reproduce or commercially exploit website content without written permission

3. Intellectual Property

All content on this website, including branding, graphics, images, designs, concepts, text, software, layouts and visual outputs, is the property of Virtual Renovation unless otherwise stated.

AI-generated renovation images produced by Virtual Renovation remain the intellectual property of Virtual Renovation unless otherwise agreed in writing.

Clients may use delivered images for approved marketing and promotional purposes associated with the relevant property or project.

You may not:

• Resell Virtual Renovation imagery without permission
• Reproduce or distribute content unrelated to the approved project
• Use imagery in a misleading or deceptive manner

4. Uploaded Images and User Content

By uploading images, floorplans or related materials to Virtual Renovation, you confirm that:

• You own the content or have permission to use it
• The content does not infringe third-party rights
• You have authority to submit the content for processing

You grant Virtual Renovation permission to use uploaded content for:

• Generating renovation imagery
• Service delivery and quality assurance
• Internal development and testing
• Marketing or promotional examples where consent has been granted

5. AI-Generated Imagery Disclaimer

Virtual renovation images are conceptual visual representations only.

Generated images may not reflect:

• Structural feasibility
• Building regulations or compliance requirements
• Engineering or architectural constraints
• Actual construction costs
• Exact dimensions, finishes or materials

Virtual Renovation does not provide architectural, engineering, building or financial advice.

Users should seek independent professional advice before undertaking renovation or construction works.

6. Accuracy of Information

While we aim to create realistic and high-quality imagery, Virtual Renovation does not guarantee that generated images will exactly replicate real-world outcomes.

Variations may occur between conceptual images and actual renovations.

7. Service Availability

We aim to provide uninterrupted access to our website and services, however we do not guarantee continuous availability.

Virtual Renovation may:

• Modify or discontinue services
• Update features or functionality
• Perform maintenance or upgrades
• Suspend access where necessary

without prior notice.

8. Payments and Refunds

Fees for services will be outlined in proposals, invoices or order confirmations.

Unless otherwise stated:

• Payments must be made within the timeframe specified
• Work may not commence until payment is received
• Fees are non-refundable once image generation or production work has commenced

Refund requests will be considered at the sole discretion of Virtual Renovation unless required by law.

9. Third-Party Platforms and Services

Virtual Renovation may utilise third-party platforms, cloud storage providers, AI technologies, software tools or integrations to deliver services.

We are not responsible for:

• Third-party outages or technical failures
• Platform policy changes
• External software functionality
• Data handling practices of third-party providers

10. Limitation of Liability

To the maximum extent permitted by law, Virtual Renovation is not liable for any indirect, incidental or consequential damages arising from the use of our website or services.

This includes, but is not limited to:

• Loss of revenue
• Loss of profits
• Business interruption
• Property or project decisions made based on generated imagery
• Reputational or commercial loss

Our total liability in connection with any service will not exceed the amount paid for the relevant service.

11. Website Content Disclaimer

The information on this website is provided for general informational purposes only and does not constitute architectural, engineering, legal, financial or professional advice.

Users should obtain independent professional advice before making renovation, construction or investment decisions.

12. Privacy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy here:

Virtual Renovation Privacy Policy

13. Changes to Terms and Conditions

Virtual Renovation may update these Terms and Conditions at any time without prior notice.

Updated versions will be published on this website and take effect immediately upon publication.

14. Governing Law

These Terms and Conditions are governed by the laws of Victoria, Australia.

Any disputes arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

15. Contact Us

If you have any questions regarding these Terms and Conditions, please contact:

Virtual Renovation
Website: virtualrenovation.com.au
Email: contact@storialab.com.au